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Facilities Management
‘Essentials’ is a global, multi-lingual web based system delivering real time tracking of service delivery against SLA's (service level agreements) for both reactive and planned preventative maintenance. Providing Proof of Delivery and Health and Safety compliance management; the independent database updated immediately as part of the service delivery process allows all parties to share information via a web subscription service.
Areas where Essentials can help improve our business:
- Reduce services costs by better contract negotiation
- Understand whether contractors have carried out all required work
- Ensure rapid communication and resolution of all reactive maintenance issues
- Know which invoices should be paid on work done
- Compare service levels achieved between sites, contractors, regions, etc
- Ensure Service level agreements are met by independent management analysis
- Ensure contractors follow Health, Safety and Legislative requirements
Essentials is designed to meet these needs by providing an independent record of the complete service delivery process through a web-based application shared by all parties involved. Whilst at the same time helping to streamline operations and allow savings by reducing monthly helpdesk, communication and administrative tasks. Essentials uniquely tracks contractors who carry out services in a building using our patented site terminal application that allows you to know what and when services have been carried out and which invoices should be paid.
Cutting costs has never been easier. By delivering the information to truly manage service contracts and eliminate vast amounts of phone calls, e-mails and endless paperwork not only can costs be cut but also service will be improved and decisions will be more informed. Provided on a simple subscription basis, Essentials requires no hardware or software installation (except site terminals - where appropriate) and as such can be implemented rapidly and cost effectively.
Global and multi-lingual, Essentials is ideal for those trying to maintain several buildings across multiple locations/ regions. The system allows you to look at all assets, contractors and engineers, from the comfort of your desk without trying to sift through mounds of paperwork and visiting each site.
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